About a year ago I had a conversation with my good friend Shaun
about the idea for Washboard. We both wanted the service from a customer standpoint and decided we should give it a go. Shaun put together a fantastic design and then we just sat on the idea for another 11 months or so. On June 19th 2014 I decided I was just going to launch it and see what happened. Thanks to the amazing website Product Hunt
we quickly picked up a ton of media coverage which I'll link to below.
Nearly 100% of the internet thought Washboard was an absolutely absurd concept. I had a very difficult time convincing people the service was even real but we did have customers that were excited for it. I apologize to those folks but we have decided to shut down Washboard. While I am sad to see it go so quickly, I'm excited to be focusing my energy on something ultimately more worthwhile.
Despite Washboard being completely legal, Washboard violated our payment processor's terms of service. They graciously gave us 14 days to find someone else. Sadly, most payment processors had the same terms of service. I looked into payment processors that would accept us and even found a few (with shockingly decent rates!) but the truth is it would have taken significant time and energy to switch processors. While I do believe Washboard solved a real problem for real people, I didn't think there was really an opportunity to grow Washboard beyond quarter delivery.
Here are a few of our favorite Washboard stories
Pittsburgh Business Times
Shaun and I had a blast working on Washboard and hearing your reactions good and bad...and they were mostly bad :) Thanks!
P.S. I'd like to leave you with some words from one of Washboard's biggest fans.